Fyda Freightliner Pittsburgh, Inc.

Message: I have to admit, I was ambivalent about having maintenance done on my 2016 Cascadia here. Large dealers (including passenger vehicles) make me a little bit uncomfortable. But when my truck wouldn't go into gear, I had it towed here from where I park it in Pittsburgh. It ended up needing a new clutch. First, they were exceptionally fast in diagnosing it. As this is my only truck, I was anxious to get it back and get working again. Then, I had a conversation with the night shift service manager, Joe. He was honest and transparent, and I knew after talking with him that I had made the right choice taking it there. The final cost was less than what the worst case scenario could have been, which, as a small independent carrier, made a tremendous difference. I really can't thank them enough. Thanks again to Joe and his team.

Message: Very neat and clean buildings and parking lot. Clean restroom. Truck and trailer can fit in parking lot. Their open hours are much better than most Freightliners. The only disappointment I had was that the parts department didn't have the fan belts in stock for my 1995 Freightliner FLD 120. Also the entrance should get a sign to display truck entrance. Entrance has a steep up-hill about 500 feet to the main building so if you're vehicle is loaded, turn engine fan on and drop to low gear. Hilly terrain are the norm in Pennsylvania ( Hillsylvania).

Message: 2019 Newmar Ventana RV. I get that you don’t make appointments…but you should.. We stopped to get a state inspection completed as you are the first freightliner in PA when returning from the west.. We emailed you first weeks in advance (no reply…so why offer emailing from your website?) then called to schedule a state inspection since we hadn’t heard back on the email.. We were told no appointments, so after weeks of planning this stop on our return to PA, we arrived late Sunday and went to service as soon as you opened on Monday morning.. Monday morning service told us “we can’t fit you in. ”. Thats kindof ridiculous and really unprofessional.. If you knew that was going to happen, why not say so upfront? It seems you don’t want to service RV’s or possibly one offs in preference for your contracts.. I’m a business person, I get it. Thats fine. But then be honest with folks instead of wasting their time.. PS. We ended up at a competitor and had a fabulous experience with them.

Message: I would highly recommend Fyda to any truckers in the area. Everyone there was nothing but professional and pleasant. I had my truck towed in and had it diagnosed the same night and had it back within days. I especially want to thank Joe Smith the night service manager who was helpful, pleasant and what I believe is an asset to Fyda. If I could bring my truck here for service and repairs I would every time. Joe you are the best! Thank you for everything.. Terrance.

Message: I am reviewing Fyda to tell everyone what a top notch organization Fyda in Canonsburg is! They are friendly, knowledgeable and great to work with. The customer lounge or driver’s lounge is so clean and spacious. They have everything a trucker could want. Showers, laundry, food, and even a pool table! I was there early in the morning and no one was there. I’m surprised that no one else was taking advantage of the great amenities and great service. Thanks guys for a wonderful experience while getting my RV inspected!

Message: 5 star dealer