Faulkner Chevrolet Lancaster

Message: I have been a customer of Faulkner Chevrolet since I bought my previous car back in 2014, so I knew I wanted to stick with Faulkner. Joe was so helpful the whole time! He reached out immediately after I sent a message via the website. He kept in contact with me, answered all my (annoying) questions, and then provided me with excellent service the day of my test drive which resulted in my purchasing the vehicle! He told me everything I needed to know for a successful test drive and then taught me some extra tips post-purchase. I am so glad that I had Joe helping me through this process because I don’t think I’d have purchased my vehicle from there if it weren’t for him!

Message: Met with Andrew on Friday night and at the time were looking at used. After a test drive and some monthly payment numbers my wife and I decided to think about it and talk things over. Andrew understood and was not pushy. We came back in the next morning and test drove a new Equinox. We decided that that was the best way for us to go. Andrew was very helpful and considerate of our time. He was very helpful and respectful.

Message: What a Great experience dealing with you guys, couldn't ask for any better service, Wife loves her Truck! Rob and Mike in the sales department very nice to deal no hassle Great Deal!

Message: I have been in the market to buy an electric car for over a year and was about to give up initially until by chance, I stopped by Faulkner Chevrolet and talked with Joe Bahling. The first thing that Joe did was listen to what I was trying to accomplish with a new vehicle. Joe took the time to explain what was happening with the model that I was searching for. I left the dealership with a better understanding of the Electric Vehicle market and although it didn’t satisfy my desire, I left and told my wife that I had the first pleasant experience with a car salesman in a long time. Joe called me two days later to tell me that there was a cancelled order on the vehicle model that I was searching for and because of his honesty with me from the beginning I agreed to buy the vehicle sight on seen. My wife and I could not have been more satisfied with the entire experience buying this vehicle from Faulkner Chevrolet. Starting with Joe and everyone else at Faulkner that made this transaction complete we felt like we were dealt with in a very professional and honest way. I have already passed on to family and friends what a Special buying experience this was. Thank You.

Message: Diagnosis the issue, gave me a full explanation of what needed repaired. Was not pushy in my decisions on what to repair that day. I will definitely be back for my next service. I also liked the extra information on upcoming services recommended for my vehicle.

Message: My service experience was not scheduled due to an unexpected issue with my car. WOW! Dale and the team knocked the customer service out of the park- again! From beginning to end- the expertise, kindness, attention to detail, being proactive about upcoming car needs, prompt response to my multiple questions and getting me back on the road made a very stressful and eventful week -better and brighter. I can't thank the team enough for going the extra mile. First class service each time! I really appreciate the positive attitude and team work that is displayed by the staff. I trust their knowledge and my car with Faulkner- it is why I have and continue to have my Equinox serviced at Faulkner. The extra bonus- the car wash! It was refreshing to see my car sparkle and not covered in pollen! Thank you- everyone! Outstanding.

Message: Eileen was a wonderful help in getting me an appointment quickly. My Colorado temp gauge quit working and the engine light came on. Although it turned out to be an $1800. 00 bill she got me in within a couple of days when the earliest online appointment was weeks out.

Message: They were friendly and welcome workers, took care of my car and gave great details l. I'll definitely be coming back here from now on.