AutoZone Auto Parts

Message: Not very helpful for the things I was needing. So I left and went to another parts store and the clerk was helpful and helped me find what I needed.

Message: Kristy was helpful. I have possible battery issues and other stuff. Told me to come back after a drive.

Message: We had been stranded on the side of the road for 4 hours and Jeremy and coworkers went above and beyond their job responsibilities on Mother’s Day to make sure my family and I got the correct parts and tools to get us safely back on the road! I can’t thank them enough for all that they did for my family and I!

Message: I was headed to York when I realized my sprinter van had a brake light out. I google nearest auto zone and headed straight there. I was pleased to meet Cristy and Jeremy who provided the best customer service. Christy gave me a pack of tissues because I'm allergies were kicking my butt and Jeremy let me use his personal tools to complete the job. They both are great representatives for Auto Zone.

Message: You simply don’t see customer service like this anymore! The moment I walked in, the associates were ready to help and upbeat, despite closing in less than an hour. Which was, for me, a shocker in a good way. You don’t see that work ethic anymore. Hunter D (and another male associate, which I can’t remember his name at this time) was very knowledgeable and patient with me, as I don’t know much about car parts or even less what I was looking for in particular. Hunter made great recommendations that fit my needs, and not just attempted to upsell like most companies want associates to do.. I finally made a decision and purchased the product and Hunter offered to go above and beyond & help with the quick part installation, which wowed me as I was expecting that I’d make the purchase and be sent on my merry way to figure it out on my own.. Once again, customer service like the one Hunter provided is not seen anymore and it’s quite refreshing to see that associates in retail stores still care about making a positive impact.. Thanks Hunter! Stay friendly, upbeat, personable and continue to make a difference!

Message: Todd the manager was great, saw me approaching the door after I put my hood up and had a battery tester in his hand. Quickly diagnosed the issue and provided options for a new battery without pressure to buy the most expensive option. There is a core rebate which he took off because he said he was going to install it for me as well! Very smooth, personable experience! Thanks Todd, your high level of customer service did not go unnoticed!

Message: I stopped in for a wiper blade. I was greeted immediately and assisted in identifying the specific part I needed. It was out of stock. The Manager advised me that it could be part of the delivery the next day. When I stopped in the next day the team had made sure the part was available and graciously installed it for me. The entire team was very pleasant and helpful. I will happily return to this store.