1st Klas Marina

Message: Tom Jr. was amazing with the transaction & because of him, we had a lot of wonderful memories this past summer - THANK YOU TOM! 1st Klas Marina has a great selection of pontoon boats - it is always our "go to" when looking for a new one. They are efficient with having the boat ready - reviewing it and making sure we are all set. Love working with Tom Jr, Tom Sr & their entire staff. Thank you!

Message: We rented a boat from here. Beautiful boat, nice staff…but beware of the extra fees. We were told on the phone and when we picked up the boat, that it was a flat fee. When we returned, they told us we had to pay for gas. That’s understandable IF we were told ahead of time. There was absolutely no mention of gas at any point whatsoever. The initial call was on speaker and multiple people heard, there was no mention. Two people in our party were there when we picked it up and there was no mention. The copy of the liability contract we received a copy of had no mention of it. In fine print on the second form, that we were not given a copy of, it said that gas was users responsibility. Yes, we should have read all the fine print, but it should have been clearly disclosed and it was not at any point. The initial experience was great, but make sure you are ready to pay another $30-40 in gas.

Message: We rented a pontoon boat for a few days from 1st Klas Marina after another boat rental location on the lake decided to increase their rental prices 50% from our quote a few months ago. Everyone we dealt with at the marina was professional and helpful, from calling ahead to secure the rental, inflating our towable tube, filling up with gas and docking at the marina, and walking us through the operation of the boat we rented. The boat was brand new and in perfect shape. We really enjoyed our few days out on the water. Will definitely rent from 1st Klas again when we are in the area. Thanks!

Message: Excellent customer service! Kyle was extremely helpful when when we needed help with a repair. Prompt and profession service getting us out of a jam! Communication was awesome! Will definitely be doing business with 1st Klas again. Thank you so much!

Message: Employees were extremely nice and helpful. Very friendly place. Rented a boat for 5 days on the lake. Boat was clean, well maintained and trouble free. Will use this marina again when I return.

Message: What can we say. we went to every marina on the lake to purchase our new pontoon. the last place we went to was 1st Klas and it truly is first class in every way. Matt, Dennis, and the owner Tom and the entire support staff are just the most knowledgeable, patient, friendly, and caring individuals. we purchased our beautiful 2019 Harris 230 SL after looking at their large selection of boats. Prices were great and financing a breeze. Aside from the staff and its selection of boats, they also store, sell boat supplies service and offer reasonably priced dock slips for the season. So kudos to 1st Klas Marina for 5 star service in every way. we love our boat! Randy, Seth, and Jordan.

Message: My family and I arrived at the fuel dock on July 4th and were immediately greeted by Zac. He was friendly, helpful, and very professional. He quickly filled our fuel tank and wished us a great holiday. Great service and a great location on the lake.

Message: Okay. I'm an employee here and I only started two weeks ago, so I am a little biased The owners are boat people themselves and they really look after their clients in an old fashioned almost forgotten style. The docks are in perfect order, almost new. Everything is maintained with a capital M. The mechanics and service department have decades of experience. It's a really fun place to work. The customers are the best part. One, Frank, showed up yesterday with a six foot hoagie for all the employees, with all the salads and fixins! The fuel dock is non-ethanol. Because of that we even got a seaplane once. Right now they've got a special end of year sale on two Donzis. A 16 footer & an 18 footer. I wish my credit rating was better! ***On September 3, 2018 I was fired without notice after fueling a non-stop parade of boats, taking no breaks and having no lunch. He told me, "You lied to me". I did not even bother to ask about what cause I knew that wasn't true. I just thanked him and left. But when the unemployment investigator spoke to him, he told him/her a whole load it is. I told the investigators that if they wished I could have every employee there call them and give them the real story, which is that TOM MUELLER Sr. is so cheap that instead of paying me for two more months, he fired me to save a few thousand dollars of payroll, before we all got laid off for the winter, and then tried to f me over by telling a bunch of lies so I couldn't get unemployment. Shame on you Tom. Thank God the unemployment people have their heads screwed on right and I get my checks. But wow, what a way for a millionaire to treat the little people. I've never been fired in my life and I'm 64. The customers were so happy with my service that day that I made over a hundred bucks in tips. The staff at first class are really a great group and I enjoyed working with them. Cheers to all of you! It is a good Marina with a good location, but the ethics of the owner, and perhaps of his better half are questionable, as I suspect that it was she who was behind my inappropriate dismissal.